Disaster Recovery Coordinator at FIS

Disaster Recovery Coordinator

Job ID #: JR51704

Functional Area: Information Technology

Position Type: Full-Time Regular

Education Desired: Bachelors Degree or equivalent

Primary Location: US-Wisconsin-Brown Deer 4900 West Brown Deer Road-F640

Secondary Location(s): Remote – Anywhere In USA

Travel Percentage: 0.00

Relocation Provided: No

Position Responsibilities/Requirements:

• Manager of resources doing backups with multiple tools, Disaster Recovery technical tasks, application data migrations, and platform support.
• Oversee the Disaster Recovery (DR) exercise tests for payment processing across 8 sites and 40+ platforms.
• DR Duties – Develop, manage, and execute DR plans and schedules with FIS site management and FIS continuity management (CPO).
• Interface with clients for DR testing, providing the Client Scope and Objectives document for testing, scheduling the test periods in consultation with CPO and site operations and clients
• Review DR plans in Archer with CPO and site personnel
• Develop DR schedule with site and CPO
• Attend all CPO Disaster Recovery Exercise (DRE) meetings
• Monitor Change Control to watch for changes that need DR components
• Monitor ETS Demand requests to verify DR components are considered
• Work with implementation teams to schedule and conduct preproduction DREs
• Keep/develop documentation for all systems
• For the FIS Cloud, prepare required playbooks and organize meeting to discuss for each DRE with all stake holders (networks, load balancer, Active Directory, firewall, window support, VMware engineering, Storage, DBAs)
• Complete all required documentation for CPO
• Develop the recovery plan in consultation with various technical resources
• Detail DRE recovery and testing tasks in Event Tracker
• Open all required Change Controls for DR testing, negotiating with the stakeholders (see above) as to roles, tasks, and times
• Identify and schedule all technical resources (see stakeholder list)
• Manage the execution of the DRE, making sure each task is completed properly, assign technical resources to handle issues, track issues, talk with clients about issues
• Make sure that all tasks are updated properly in Event Tracker as this is used to report on success or failure of the DRE.
• Follow up with clients on exercise issues, track the solutions. If RMIS is open, get resources and get the issue solved.
• Provide clients with DR processes and results
• Keep upper management apprised of DRE process and results
• Be involved in projects that will require DR making sure that the DR aspect is addressed properly for the environment.

With a 50-year history rooted in the financial services industry, FIS is the world’s largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500 Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here:www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.